Royal Elephant Motif Pashmeena Silk Saree with Traditional Designer Border

We offer fast and reliable shipping for all our clothing items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days.

Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. For any questions regarding your order, please contact our customer service team for assistance.

Thank you for shopping at Shivshakti Designs. We loved your purchase, but if you are not entirely satisfied with your clothing, we are here to help.

1. Return Window

You have 7 days from the date you received your item to request a return. If 7 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.
2. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria.

● The clothing must be unworn, unwashed, unsitched and in the same condition when you received it.

● It must be in the original packaging with all Shivshakti Designs tags still attached.

● Items with makeup stains, deodorant marks, or scents (perfume/detergent) will not be accepted.

3. Non-Returnable Items

The following items cannot be returned for hygiene and safety reasons.

● Innerwear or Lingerie.

● Customizable/Tailored garments.

● Items marked as "Final Sale."

4. How to Start a Return

To initiate a return, please contact us at Shivshaktidesignsinfo@gmail.com or +919213505944 with your order number and the reason for the return. Once your return is authorized, we will provide instructions on where to send your package.
5. Return Shipping Costs

● Defective or Wrong Item: If the return is due to our error (wrong size sent or manufacturing defect), Shivshakti Designs will cover the return shipping costs.

● Change of Mind: For standard returns (size preference or style choice), the customer is responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.

6. Refunds

Once we receive and inspect your item, we will notify you of the approval or rejection of your refund.

● Approved: Your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.

● Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account, then contact your credit card company. It may take some time before your refund is officially posted.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product in a different size, please email us at Shivshaktidesignsinfo@gmail.com.
8. Contact Us

For any questions regarding returns, please reach out:

* Email : Shivshaktidesignsinfo@gmail.com

* Phone : +919213505944